Freshdesk Support Ticketing Software

Freshdesk Support Ticketing Software is a powerful ticketing tool to perform help desk tasks. With it,  you can manage your ticketing cycle, create custom ticket statuses and decide when SLA timers should go off. Ensure that your support agents are focused on things that matter and track productivity on the go. Help users help themselves with your knowledge base, FAQs and best practices even before they submit tickets. There are no hidden charges, no under the belt add-ons; it is completely free.

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