In a real physical shop, you can assist customers with their purchase. In the online world, Zopim lets you do the same thing. This chat app allows you to communicate with your customers, answering all their questions and guiding them through the process of the sale. It puts your store one step ahead by providing a service that most online shops leave aside.
– Mobile optimized: your customers can chat with you from any device using our mobile optimized chat widget.
– Proactive chat: rather than chatting with every single person by yourself, you can increase the chances of high value engagement (and more sales) by using Triggers to reach every visitor automatically.
– Advanced analytics: our analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help.